Frequently Asked Questions
Everything you need to know about the king of grinders.
What makes Mahlkönig grinders different from standard home grinders?
Mahlkönig grinders feature premium-grade burrs and German engineering designed for extreme precision, ensuring uniform particle size for the ultimate extraction and taste.
How long does shipping take for international orders?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on customs processing.
Do I need to season the burrs when I first receive my grinder?
While our grinders are ready to use out of the box, we recommend running 1-2kg of coffee through the machine to fully 'season' the burrs for maximum consistency.
What is your return policy for home espresso equipment?
We offer a 30-day return policy for unused equipment in its original packaging. Please note that used grinders may be subject to a restocking fee due to hygiene standards.
What kind of warranty is included with my purchase?
All Mahlkönig home products come with a comprehensive 2-year manufacturer's warranty covering any defects in materials or workmanship.
Can I use my Mahlkönig grinder for both espresso and filter coffee?
Yes, models like the X54 are specifically designed as 'All-Round' grinders, featuring a stepless adjustment dial that covers the full range from fine espresso to coarse French press.